PRIVACY INFO.

Willow Grove's - Privacy Policy And Other Helpful Information
 

About Willow Grove
Willow Grove - Visit Inverness Enchanted Willow is a fun Virtual Companion web game - the first of its kind. Envisioned in late 2006 and opened in 2007, Willow is a constantly-evolving virtual Companion community that's sure to have you playing for hours on end.

The Staff
The staff is composed of hard-working individuals, who maintain a clear vision of where Willow is going, and what they're supposed to be doing. They work for hours on end improving the site's functionality, and level of fun. More information can be obtained about the staff on the Gate Keeper/Staff Page.

Willow As A Business
Willow employs a wide variety of advertising and marketing tactics, though they are definitely not a major aspect of Willow - We value our players more.

Supporting Willow Grove
We at Willow spend a lot of time and effort maintaining the site, so that you can enjoy using the many features of it. If you're here, you're probably one of those dedicated users who love and support Willow and would like to contribute in any way possible. In that case, we'd like to thank you in advance for your dedication and help. Here are a few ways that you can support the growth and development of this online community. Sponsor Ads Looking at the ads you see on the our pages helps us fund Willow so that it can remain a fun, free community. It literally just takes a second to do and each and every view goes a long way. So if you haven't already done so, view an ad or two. It really helps.

Publicize
The more people there are that know about Willow, the more users there are to interact with! Help Willow grow into a larger community by telling everyone you know about it! They're sure to thank you later! You can even get some cool prizes by referring people. Also, be sure to vote for Willow by clicking the voting links where ever you may find them!

Encourage
The more inspired we feel, the quicker we work to satisfy players of Willow. More updates occur when we feel appreciated that someone knows about our site, and loves it. It just takes a short while to write a nice, sincere letter to us, as it's also not that difficult to enclose some cash, either. Please send all letters to the address on the donations/upgrade to premium page or e-mail us.

Contacting Willow Grove
Here is a list of email addresses at which you can contact the staff of Willow. All inboxes are checked at least once per day, and we respond to all valid emails promptly. If we have not replied in several days, feel free to resend your email, as we may not have gotten it. It is not our job to send you a list of your best friend's Willow Friends, and tell you why he/she won't accept you. We do not disclose personal information. We are not Counselors or Therapists. We do not know you, your name, the date you signed up, and how many times you have logged in and out. That's secure and private information.
askthestaff@mysticalwillowgrove.com For questions that are not answered in the help articles, as well as any other questions that are not specifically answered at other email addresses. This is also the email address to contact if you are having problems with the game or with your account. Also, if you have any comments you can send them in here. Particularly nice ones will be printed and used as wallpaper.

askthestaff@mysticalwillowgrove.com Report any errors you find here, whether it be technical or grammatical. Your input on even the most minor things such as a missing comma will be greatly appreciated. Please, email here if you happen to find a bug or exploit. Just email us and tell us about the problem.

askthestaff@mysticalwillowgrove.com Email us only if you were unjustly banned. Please note that we'll respond to you quicker and in a better tone if you do not email us more than once. Proof of innocence would be valued.

artstuff@mysticalwillowgrove.com.com Email here if you are seeking employment. Please remember: if you do not apply, you will not be rejected. Artists: If you use Photoshop, Painter, Open Canvas, or another high-end program, you will probably be accepted if you are good with your program of choice, so if if think your art is good enough - go ahead, we're waiting for your email! And don't criticize your art too harshly either - if others compliment you and mean it, then it's probably good.
willowg@mysticalwillowgrove.com Want to advertise your company on Willow, or just have questions about our advertising system? We'll be glad to answer them here.

willowg@mysticalwillowgrove.com Parents -- inquiries, comments, or concerns? Please email them here.

willowg@mysticalwillowgrove.com Report a user that is being inappropriate and we will investigate, right away.

willowg@mysticalwillowgrove.com Came up with a great original idea? Want it implemented in Willow? Yes? Then we're waiting for your email.

mysticworks@mysticalwillowgrove.com or bardstales@mysticalwillowgrove.com Want to submit your Willow related fan art, Willow fan site, or Willow story/poem/article? Well these are the right e-mails for you!

askthestaff@mysticalwillowgrove.com  Having trouble with a Staff Member? Don't know why a He/She did something and want to know why? This is the e-mail to write to then!

Employment Information

Open Positions
Currently, we are seeking any qualified and talented artists, whether your work is cell-shaded, pixel art, or CG. Preferred applications are Open Canvas, Photoshop, Paint Shop Pro, Painter, and Flash or any other vector-based application, but any artist will be hired as long as art is up to par.
We are also looking for qualified and talented PHP and Flash Action script Coders for features and games, respectively.
How do I get started? Please note which position you will be applying for. Then mail
willowg@mysticalwillowgrove.com and you will then be emailed a response from the manager of the position you have selected.
What About A Salary? At the moment, we do not make enough of a profit to pay our staff members, though we do hope that this will not be an issue in the near future, at which time we will contact the staff and discuss payment options.
Is There Anything Else That I Should Know?
An interest in and elementary knowledge of the site is a large plus. Also, a positive attitude is always preferred over a neutral one :)

Legal Information
All Willow related media (including, but not limited to, images and scripts) is copyright (c) 2007 mysticalwillowgrove.com and protected under The Copyright Act. Willow related names (such as "Felionis" and "WereElf") are trademarks of mysticalwillowgrove.com. Our intellectual property belongs to us, and us alone. We make no claims to the ownership of trademarks, patents, and copyrights that do not belong to us. If you believe we are infringing on your trademark, patent, copyright, or intellectual property rights, please contact us at willowg@mysticalwillowgrove.com If you'd like to display any image that is on the Willow server, or any Willow themed images, on another website (a fan site, for example), feel free to do so - just make sure to include "All Willow related media copyright © 2008 mysticalwillowgrove.com. Used with permission." in a non-obscured area on every page that one of our images are displayed.
Another item of extreme importance is that you may not sell accounts, Willow Coins, Willow Companions, Willow Items, or any other online Willow media for real money. Additionally, you may not sell accounts for Willow Coins. However, you may offer services (banner-creating, art) for legal or virtual tender. The point here is that you may not make money off us, but we cannot - and will not try to - restrict you from practicing your own talents for an exchange of currency. We are not responsible for the content posted on our site by users, and we make no claims about the validity of products or services we advertise (however, we will not intentionally sponsor scams or other unwanted material). Last, but definitely not least: The Willow community does not countenance hacking, spamming, scamming, or any kind of cheating on Willow. Any user found to be conspiring against Willow (this does not mean you may have your own opinion), attempting to hack or scam another user, or trying to cheat Willow, will have their accounts banned and will be prosecuted to the fullest extent of the law. Should you happen to find a bug, please do not exploit or share it. Just inform us at askthestaff@mysticalwillowgrove.com, and you will be rewarded accordingly.

Privacy Policy
Please make sure you review this privacy policy. It details how all information collected at the registration process is used. Please note that by using this website, you acknowledge your agreement to this document.

Collected Information
Upon registration, users are required to submit a username, an e-mail address, and a password. The e-mail address is necessary to send lost passwords, activation codes, etc. This information is not disclosed to any third party. The mysticalwillowgrove.com website also records your unique IP (internet protocol) address, browser type, location, and other such non-personal information for use in site demographics as well as security precautions. We also place cookies on your computer, that can only be accessed by mysticalwillowgrove.com. These cookies are small text files that keep you logged in for a certain amount of time, so there is no need to go through the login process every time you exit Willow-Vie. We do recommend logging out when you intend to leave mysticalwillowgrove.com, by using the button provided at the side menu of the page. No personal information is disclosed to any third parties.

If you wish to remove your child's information from our system, please send a request to askthestaff@mysticalwillowgrove.com. We do the best we can to ensure their safety and privacy. For more information about Willow, please contact the site operators at askthestaff@mysticalwillowgrove.com

Submission Policy!
By Uploading or otherwise submitting any materials to Willow, you (and your parents) are automatically granting us permission to use those materials for free in any manner we can think of forever throughout the world. These materials must be created ONLY by the person submitting them-you cannot submit someone else's work. Also, if your under age 18, always check with your parents.

Usage of mysticalwillowgrove.com means you are in full agreement with all terms and conditions.